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Know Iran's Vehicle istance

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Services At A Glance

ZZDESCRZ | ZH3Z ZZDESCRZ | ZHDZZ ZZDITZ | ZDESCRZ For the purpose of expanding services, Since 2001, it was introduced to a group of automobiles manufactured by Iran Khodro Company and then developed at the level of all Iran Khodro cars.

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Statements and Strategies of Iran Auto Aid Co. Mission statement We are committed to providing them with the highest quality of comfort by providing relief and communication services to Iran Khodro products holders and their subscribers, using the latest technology and equipment. Statement of Vision We look forward to providing you with a comp ionate and joyful staff to provide the world-cl relief services as the best regional-level relief company to provide our customers with a safe and secure journey. Organizational values     Attempt to excellence     creativity and innovation     Honesty, trust and institutionalization of service culture     Discipline     Respect and Satisfaction of Stakeholders     Promotion of the brand of Iran Khodro     Human capital education and development The general policy of the Relief Society of Iran 1. Customer Satisfaction: The philosophy of our company is due to the presence of Iran Khodro customers and guaranteeing our continuation of our life in a difficult competitive situation. Providing timely and quality services to them is therefore satisfactory to Iran Khodro customers should be the top priority of the organization. 2- Involve employee participation: The employees of the company are the main capital of the organization and we believe that any improvement in matters other than through them will not be achievable, so we need to improve the work space and the physical and intellectual health of employees according to the relevant standards, in the sense of the actual working environment Become a second college home. 3. Human Resources Development: Promote technical knowledge of colleagues through effective, creative and competent training. 4. Continuous improvement: Supporting the continuous improvement of the organization's processes by attracting partners from participating in the field. 5. Interacting with stakeholders: Creating constructive engagement and promotion of cooperation with all companies in IranKhodro Industrial Group, especially Isako. 6. Promotion of the brand: Promote the status of the Amdad Khodro company from the perspective of its customers and other stakeholders and turn it into the best Middle Aid Middle East brand. Corporate strategies 1- Market through marketing focused on zero products and extension of the first year 2- Development of services through creativity and innovation 3. Improving the quality of services through increased control over the delivery of services 4- Development of the service network through the expansion of cooperation Human Capital Management Policy (Ethical Charter) Since achievement of the organization's major objectives depends on having a competent and capable human capital, therefore, the car aid company of Iran undertakes to provide, maintain, maintain and develop this capital, improve the effective organization of communication and develop the working culture and personnel participation. To provide all professional services related to personnel, in this regard, HR policy has been mentioned as follows:     Planning & Providing Human Resources Required by Different Parts of the Organization in accordance with the Qualification and Competency Standards of the Occupations          Management of the development and promotion of employees' knowledge, skills and behaviors through appropriate tools and processes such as training in accordance with ISO 10015: 2003.          Providing health and safety of employees in the work environment with special attention to their welfare          Good management of performance, reward system and compensation          Developing the culture of participation, creativity, innovation and customer-orientation among employees Human Resources Strategies     Empowering employees with emphasis on standard competency and competency training          Increasing technical skills of rescuers, experts and contact center staff          Increasing employee participation in decision-making by strengthening teamwork and developing a system of suggestions          Maintaining and motivating key and talented employees with an emphasis on performance-based payments.          Maintain and enhance the welfare of employees through the use of group facilities and outsourcing          Raise the physical and mental health of the staff by paying attention to safety and ergonomic issues and focusing on sports programs.          Attracting a capable and expert manpower to non-operational specialist professions in accordance with the standard of skills and competency of businesses

Golden Card Services and

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