Atap.net.au Website Review

Leading Australian tourism operators display the accreditation tick. Leading Australian tourism operators display the accreditation tick. They’ve met specific criteria ensuring they are committed to exceeding your expectations with great customer service and the highest standards of business practice. When you choose a business with the “tick” you can expect: The Australian Tourism Accreditation Program (ATAP) certifies tourism businesses that meet specific quality as*urance criteria ensuring they are committed to exceeding consumer expectations with great customer service and the highest standards of business practice. All ATAP accredited businesses undertake regular onsite audits to ensure compliance. To be ATAP accredited businesses must complete the Ensures the business has all the required licences and permits. Ensures business has detailed & proactive operating systems ie: maintenance, health and safety and cleaning schedules. Ensures business complies with accounting standards Up-to-date record keeping and complies with consumer laws Ensures the business has all required coverage inc. at least $10million in public liability insurance. Ensure management complies with legislation relating to employing staff along with comprehensive ongoing training and skill development. business must demonstrate a docu*ented and practical commitment to sustainable environmental practices. Business must have docu*ented customer service procedures, booking and cancellation policies and customer feedback processes. Business must demonstrate docu*entation and Implementation of risk management plans, as well as emergency and evacuation procedures.