Calln.com Website Review

CallN provides your business tools for your compliance needs. We do this with our ability to easily tag calls, provide automatic or manual redaction of calls for PCI-DSS compliance, and of course the ability to instantly search and review calls. CallN allows you to verify phone conversations at any time via its powerful search and tagging features. In fact just knowing that CallN is being used can help businesses avoid conflicts as parties are aware that their calls are being recorded. Using CallN’s Campaign feature and rich reporting makes it a breeze to get a handle on how much effort is spent on achieving a business outcome using the phone. Easily import lead lists to handle debtors, sales or any initiative you’d like to manage over the phone. Understanding your customers’ needs is one of the key reasons why businesses succeed. CallN provides you a way to monitor your employee - customer interactions and gives you ways to measure and improve customer engagement. CallN’s an*lytics package allows you to mine your calls so you ask questions, an*lyse keywords, create topics, and browse calls via state of the art AI based voice transcriptions. The ability to draw insights into what your customers say is vital to your business success and CallN has improved sales conversion by up to 21% by the ability to review and measure calls, qualified leads and successful sales via our tagging feature and review customer objections, mention of competition, price and anything else you’d like to an*lyse and Use CallN’s campaign feature to track exactly how much effort is spent on debt collection and exactly what objections customer have during this process. Improve your overall debt collection KPIs with the automated tools we provide. Allow script and agent scoring that allows you to keep a profile of your employees using our comprehensive quality management features. Score scripts or phrases automatically based on what employees actually say to customers.