Chatbase.com Website Review


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Traffic and Value

Is chatbase.com legit?
Website Value $1137
Alexa Rank 597713
Monthly Visits 12629
Daily Visits 421
Monthly Earnings $63.15
Daily Earnings $2.1
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Chatbase.com Server Location

Country: United States
Metropolitan Area: Not defined
Postal Reference Code: Not defined
Latitude: 37.751
Longitude: -97.822




Summarized Content

UNLOCK INSIGHTS FROM DATA TO CREATE THE RIGHT AI-POWERED CONVERSATIONAL EXPERIENCES FOR CUSTOMER SERVICE. Chatbase Virtual Agent An*lytics helps you an*lyze and optimize customer service virtual agents (voice or text) more easily. It's free Ingestion & transcription (including PII removal) of live-agent logs Categorization of conversations into drivers and intents Semantic search (based on Google search capabilities) for discovering training phrases Modeling of conversation flow for each intent NLP error-rate reporting and optimization Export of intents and training phrases for development & deployment Metrics Session flow Retention Cohorts Rich Filtering Funnels Transcripts Sensitive Data Masking Grouping of not-handled messages Machine learning: Suggested intents for missed & misunderstood messages (Beta) Ingestion & transcription (including PII removal) of live-agent logs Categorization of conversations into drivers and intents Semantic search (based on Google search capabilities) for discovering training phrases Modeling of conversation flow for each intent NLP error-rate reporting and optimization Export of intents and training phrases for development & deployment Metrics Session flow Retention Cohorts Rich Filtering Funnels Transcripts Sensitive Data Masking Grouping of not-handled messages Machine learning: Suggested intents for missed & misunderstood messages (Beta) Unlocks insights from contact center interactions to help build a virtual agent engineered for customer satisfaction Uses Google's machine learning and search capabilities to find more opportunities to complement human reps, more quickly Continually an*lyzes and optimizes virtual agents or any other conversational experience (whether voice or text), uncovering gaps and Using Chatbase has helped us steadily increase user sessions with the Best Buy Canada As*istant. It makes it easy to understand how interactions work, and how to improve customer engagement and satisfaction. Chatbase has helped an*lyze more than 30 million messages generated by 130+ bots running on our BLiP messaging platform. We view Chatbase is


Chatbase Main Page Content

HTML Tag Content Informative?
Title: Build your best customer service virtual agent | Could be improved
Description: Build customer service virtual agents faster and smarter. Chatbase relies on Google's ML and search capabilities to unlock insights from your call or chat
H1: Build your best virtual agentIs it informative enough?
H2: Find the right Chatbase for youIs it informative enough?
H3: Virtual Agent AnalyticsIs it informative enough?

Other Helpful Websites and Services for Chatbase

Internal Pages

/products/virtual-agent-modeling/:
Title

Virtual Agent Modeling | Chatbase

Description

Chatbase Virtual Agent Modeling helps you build the right customer service virtual agent by unlocking insights from call or chat logs.

H1

Virtual Agent Modeling

H2

How it works

H3

Discover

/products/virtual-agent- [censorship] ytics/:
Title

Virtual Agent ytics | Chatbase

[censored]

Description

yze and optimize customer service virtual agents more easily. Improve retention, increase conversion rates, and fix broken user experiences.

[censored]

H1

Virtual Agent ytics

[censored]

H2

How it works

H3

Measure

/customers/:
Title

Customers | Virtual Agent ytics and Modeling | Chatbase

[censored]

Description

Chatbase helps customers from every industry build and optimize customer service virtual agents

H1

Chatbase Customers

H2

Customers

H3

Featured case studies

/about/:
Title

About | Chatbase

Description

We've unlocked insights for hundreds of thousands of customer service virtual agents and other bots, and billions of messages and intents. Learn our story.

H1

About Chatbase

H2

Our Story

H3

Chatbase in the News

/support/:
Title

Support | Chatbase

Description

Get support options for Virtual Agent ytics. Contact us about support options for Virtual Agent Modeling.

[censored]

H1

Chatbase Support

All the information about chatbase.com was collected from publicly available sources

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