Helpdesk.com Website Review


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Traffic and Value

Is helpdesk.com legit?
Website Value $1127
Alexa Rank 602994
Monthly Visits 12517
Daily Visits 418
Monthly Earnings $62.59
Daily Earnings $2.09
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Helpdesk.com Server Location

Country: United States
Metropolitan Area: North Bergen
Postal Reference Code: 07047
Latitude: 40.793
Longitude: -74.0247




Summarized Content

New HelpDesk product for customer support teams is coming soon Customers want to contact you whenever they are. They can send you an email, start a chat on a website, or fill in a contact form. All these questions appear in your help desk as tickets. You can provide customer support using one app (web and mobile) which makes HelpDesk is a service desk software designed for collaboration. Your team uses a single app for your customer problem resolution. Support staff can work together to see what customers ask for and send private notes to help each other. Tags are essential for any help desk management process. They let you see the frequency of particular customers’ problems. For example, if 70% of your tickets are tagged as shipment problem, you may prepare a knowledge base article explaining shipment in more details. Such self-service articles should lower the number of your customer support enquiries. Use ticket ratings to improve your customer relationship management. Our help desk software lets you know if customers are happy with the provided service. Read tickets that are rated bad to improve your customer support quality. Customer support statistics is an essential role of our SaaS help desk. You can measure performance of your agents, see how many tickets For many years helpdesk.com was a top destination for all things service & support. We've been a leading help desk & CRM destination since 1995. Now we plan to change the way customers are supported and introduce our very own help desk software. Copyright © 1995-2018, HelpDesk. All rights reserved. Chat with us, powered by


Helpdesk Main Page Content

HTML Tag Content Informative?
Title: Help Desk Software | Could be improved
Description: Not set Empty
H1: Customer support is no longer painfulIs it informative enough?
H2: People expect fast support. It’s easy with HelpDesk.
H3: Ticket sourcesIs it informative enough?

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