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most emails will be responded to within a couple hours. during weekends or holidays you may experience a brief delay in response. if you prefer launchbox as your frontend then i've got you covered. the 8tb drive includes both hyperspin and launchbox. all systems are mirrored and you will expereience the most launchbox has to offer with all systems pre-configured for you. (bigbox license must be purchased hyperspin offers the most impressive visual arcade experience any frontend has to offer. you will have over 200 systems pre-configured with all media, emulators, roms, rocketlauncher extras, and most importantly, completely pre-configured to your control preference.. contrary to popular belief, hyperspin and launchbox can be difficult and extremely time consuming project to take on. especially, if you. don't have a technical background. my pre-configured drives allow you to quickly and easily get your arcade,or retro gaming machine up and. running within minutes. that means you can start playing all your retro games without the has*le of sleepless nights of configuration. trusted by over 9,000 customers, located in over 60 courties worldwide. whether you are running an arcade, or simply prefer to use joystick. your drive will arrive pre-configured to your desired controls scheme. no one offers the level of support has offers. available 5 days a week. phone and remote support is always available. released bi-monthly. emulator update packs will keep your arcade up-to-date. you update what and when you want to. from the time you run the drive setup to the time you start playing. watch the drive preview video for setup walk-thru.. whether you want a complete system or a pre-configured hard drive. i can help you get your arcade up and running literally in a matter of. your setup includes detailed docu*entation covereing usage and faqs fan of both hyperspin and launchbox. both are pre-configured. you don't have to be tech savy to install. just run the automated drive setup.