Jitbit.com Website Review

Our helpdesk software can be up and running in no time. Sign up for our cloud-hosted version and start processing support tickets in less All the helpdesk must-haves – email processing, automation, integrations (JIRA, Slack, Dropbox) – at the lowest possible price. Jitbit Helpdesk comes with free mobile apps for both iOS and Android. Support customers when you’re on the go. Let customers keep tabs on their tickets. Our mobile app allows you to view and reply to tickets, And with the same great user experience you get on desktop.. WE HANDLE 1000'S OF SUPPORT TICKETS FOR OUR CLIENTS EVERY DAY. Automate the repetitive parts of customer support. And save a heap of time in the process. With our powerful automation triggers you can ask Jitbit to send automatic replies, as*ign technicians to tickets and set ticket due dates. You can even get the help desk to send HTTP requests to third-party servers. A power user feature, Jitbit automation takes care of the routine. So you get to spend more time helping out your customers. Imagine a shared inbox for your helpdesk team. Then throw in some advanced reporting. How about bulk actions and ticket-merging capabilities? And let’s add transparency for your customers into the mix. The main ticket list lets you and your team see everything that's happening at a glance. It helps you prioritize your support ticket queue. And recognize which tickets need your attention right now. With rich filtering and sorting features too, you’ll never forget to reply to another ticket again. Typing out the same response to the same query day after day? Let Jitbit rescue you from the boredom of repetitive tasks. Insert canned responses or links to Knowledge Base articles with a couple of clicks. Jitbit even suggests relevant Knowledge Base articles to customers while they’re typing support requests. Let your customers suggest and vote for new features. And discuss them in a public forum. This free add-on makes product management both easy