Maxdesk.com Website Review

You’re in this business to make money (and to provide outstanding IT service). Yet, too often, help desk software eats into profits by SolarWinds® MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager helps you provide value that keeps your clients loyal with features like: Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Capture the essentials with quick ticketing that lets you get back to work. Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Capture the essentials with quick ticketing that lets you get back to work. Every non-billable moment an engineer spends adding unnecessary details on a ticket costs your business. And over time, those costs can really add up. MSP Manager provides a quick ticket feature that you can access from any screen whenever you need it. It captures the essential information, like the customer's name and service items as well as the ticket details, then lets you get back to work in seconds. That adds up to radically improved efficiency—and more profit for your business. The MSP Manager Mobile app puts the information technicians need to solve customer problems right at their fingertips. From the app, they can open and work tickets, track their time, view customer information and ticket histories, access device details and pas*words, and much more. And you can even set up push notifications to immediately alert technicians when a ticket is as*igned to them or an