Mktzap.com.br Website Review

multi-channel service system your client chooses how to speak .. give your customer the freedom to choose the best way to get in touch with your company through digital channels .. through a single panel your operator can attend all customers ... give your customer the freedom to choose the best way to get in touch with your company through digital channels .. give your customer the freedom to choose which channel they want to talk to your business with. are 7 digital channels .. your clients speak for several digital channels. their operators attend in a single panel. regardless of the channel your client speaks to your company, your operators will have an omnichannel and unique view. dimi is the virtual agent of mktzap and with it your company will reduce operating costs, increase the efficiency of calls, sales and charges, besides using the intelligence that it provides in some integrate with the system of your company and dimi realize the self-negotiation without the intervention of a human operator. offer products, services, loans and more through a virtual sales agent. optimize your customer service and support team. the dimi will perform a pre-sorting by sending the customer to the correct department. the dimi can connect to your calling system and perform call waiting, all automatically. whether in a small, medium or large company, the dimi can automate all kinds of information that will be divulged between the dimi, besides displaying the menus automatically, you can receive requests and provide information about the orders made. real-time monitoring, graphical effectiveness reports and complete an*lytical reports. we integrate our channels into your company's crm or system, automating processes in their entirety .. send marketing messages to customers, vendors, employees and more.