Morris.no Website Review

FAQ | Morris

Questions & Answers How long does it take to get my order? Between 2-4 business days. Link: Read more about our terms of delivery here. Where is my order? If you have chosen to pick up your order with your nearest Schenker Ombud, you can track your package via the link on your receipt email under Delivery Method. If you have chosen to pick up your order in the shop, please contact Customer Service at [email protected] or the affected store. You will find the phone numbers of all of our stores here. How do I contact my nearest store? You will find all the phone numbers of all our stores here .. I am a member but I can not log in. In order to login you must have entered an e- mail address and p word. That is It does not happen to just become a member of the store. Click here to update your membership. I get their mail but it says that my email address is not registered when I try to log in. To activate your membership on the website you must enter your email address as well as a p word. Click here to update your membership. Can I pay an invoice? Yes, it's fine. In terms of payments, we cooperate with Klarna. Link: Read more about Klarnas terms and conditions here. Send abroad? No. Please provide home delivery? At the moment we only offer delivery to your nearest Schenker Ombud, as well as free of charge to your Morris store. How do I refund on return / complaint when shopping at Morris. no? You can either return all or part of your order in optional Morris store or you can use the prepaid return slip you received with your order. The order will be returned by postal agent. Once we have registered that we have received your return, it takes about 1 business day before we receive your refund order. Payment is made to the same card / account on which the purchase was made. If you have purchased an invoice, this will be credited. If you have already paid your invoice, we will send a refundable payment by mail directly to you. We will notify you by email when your refund is made / invoice is credited. Can I return / return / advertise a item in any store? Yes. This applies both if you have purchased the item online or in store. My suitcase has been damaged in connection with travel, what do I do? Start by reporting the damage to your airline and requesting a damage report. You are welcome to your nearest store with your damaged suitcase as well as the injury report / Damage report / PIR report. Here you can read more about flight damage. I have received a damage report from the airport, what do I do now? Bring your damaged suitcase and your damage report to your nearest Morris store. If you have your receipt or other do entation from when you purchased the bag, it is always good to include this at your visit. Here you can read more about flight damage. Open purchase As a member, you always have 30 days of open purchase when you shop with us. Non-members have 14 days. Open purchases also apply to sales goods. Become a member here. Do you redeem bags / suitcases? In some cases we have the option to order spare parts as well as help you repair your damaged suitcase. This requires that we have checked our product range and that the manufacturer has spare parts that we can order. Repairs services only through shop. I have lost my receipt. If you are a member and have registered your purchase on your membership, you are always welcome to contact Customer Service who will collect your receipt for you. If you are not a member but have purchased a card, we can provide you with a card. a receipt copy through the information on your account statement. Contact information can be found here. How long is my online order in store before returning? Your unsolicited online order is 2 weeks in store. If you want it to be longer you must contact the store. See contact details here. I have not received my invoice? We only send invoice via email. The invoice will be sent at the same time as your order leaves our warehouse. If you miss the invoice, you should first check that it has not ended up in your garbage mail. If you do not find it, please contact Customer Service. See contact information here. I want to advertise a product, how do I do it? You always have 2 years of warranty when you shop with us. In order to advertise a product, it is required that you have your receipt. Bring the damaged goods and your receipt to your nearest store and ask the staff to look at it. Our staff will then judge whether the damage can be advertised.

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