Ombudsman.ky Website Review

The Ombudsman is the independent watchdog over Government in the Cayman Islands and protector of the public. We investigate and act on complaints about Government and police, requests for records and whistleblower disclosures. If you are dissatisfied with a Government decision or feel you were not treated fairly and you have tried to resolve the matter through the government's internal complaint process unsuccessfully, you may make a complaint to our office. If you feel you were unfairly treated by the police, you may make a complaint at any police station or directly to us. If the Government has refused to disclose records you requested, you may appeal the decision to us. We will hear your appeal and decide If you are concerned that your employer is acting improperly, you may disclose the improper conduct to us and you will be protected against any detrimental action taken by your employer in reprisal for your disclosure. The Data Protection Law (coming into force September 2019) will give you control of your personal data, and protect you against its misuse If we receive a complaint, disclosure or appeal, we will inform you as soon as possible. We will provide you with details about the issues and you will have an opportunity to provide a detailed response. We will try to resolve your complaint by gathering the facts, hearing both sides of the story, and making recommendations to address any We will review your appeal and decide whether the information must be disclosed in accordance with the Freedom of Information Law. We will investigate your disclosure and decide whether it qualifies for protection under the Law. If you suffer a detrimental action we can make recommendations for compensation for any reprisal.