Performx.co Website Review

PerformX is a patient focused digital surveying tool that allows your practice to send out patient satisfaction surveys, view the results, and send employees relevant content to help improve patient experience. PerformX measures, an*lyzes, and monitors your patient’s experience at each touchpoint in your practice, and guides the manager to successfully motivate employees and sustain gains. Improve your patient experience toolkit by browsing our library of service standards and reviewing examples of patient-staff Help your practice review areas of strength and weakness which allow you to pinpoint how you can improve patient experience. Determine your patients' satisfaction after a visit by sending an easy-to-answer digital survey. PerformX is a patient focused digital surveying tool that allows your practice to email patient satisfaction surveys post-visit, see the results, and send staff relevant content to improve their performance. PerformX measures, an*lyzes, and monitors your patient’s experience at each touchpoint (“station”) in your practice, and guides you to motivate employees. PerformX begins by asking patients about their experiences with your staff in an emailed survey with short, easy-to-answer questions. Returned surveys are then entered into an an*lytical database displaying trends or alerts in real time. (Surveys are available in the portal for review, service recovery, and recognition of commended staff.) A library of Service Standards, defined through the patient’s lens, supports all behaviors measured on the survey. The an*lytics point to opportunities for improvement at a touchpoint (“station”) for a named behavior. You can send staff relevant sections of our Customer Service Standard Library as reference material to improve their understanding of patient expectations.. Q: HOW IS THE PERFORMX PATIENT SURVEY DIFFERENT FROM OTHER SURVEYS? Our survey is only one piece of PerformX’s ability to improve your patient experience. Government and commercially available patient