Phaseware.com Website Review


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Traffic and Value

Is phaseware.com legit?
Website Value $983
Alexa Rank 690670
Monthly Visits 10916
Daily Visits 364
Monthly Earnings $54.58
Daily Earnings $1.82
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Phaseware.com Server Location

Country: United States
Metropolitan Area: Not defined
Postal Reference Code: Not defined
Latitude: 37.751
Longitude: -97.822




Summarized Content

configurable b2b customer support software for your business. tracker product suite is the completely configurable customer support software solution designed for and loved by technology and software companies. the phaseware customer support platform can be installed in the cloud or on-site. this allows you to have complete control over your. exceptional people delivering exceptional products and services. the phaseware team is there to get you up and running in days, not months. it is easy to get in touch with us. customers love phaseware, ensure that the information is clearly readable and applicable instantaneously to each agent. dig de*per with various widgets and create visual workflows to automate various tasks and alerts. encourage a smooth flow as the number of incidents increase. use a simple drag-and-drop designer to mold your workflow in any way you see fit. a straight forward visual interface with no coding necessary. set escalation alerts so you will know if a ticket is taking the next step toward becoming a bigger issue. set up notifications in the form of e-mail, native mobile os notifications, popup window, calendar integration, and even text message. in today’s day and age, when people need information or as*istance with a product, they do not want to wait. when you are in the saas, or software as a service industry, it can be very easy to not be worried about the.. customer context is crucial to personalize an interaction. whether you are in the business of a highly technical product, such as customizable customer support. phaseware's tracker mobile app for ios and android has been released. learn more about the features in this release. quick overview of how your customers can submmit their own tickets through the self service center. issue tracking, complaint management, crm, sla compliance, process management, knowledge management and more. ssc allows your customers to submit tickets, search a knowledge base, solutions, do*nloads, and forums to resolve their own issues.


Phaseware Main Page Content

HTML Tag Content Informative?
Title: PhaseWare | Configurable B2B Customer Support Could be improved
Description: Enterprise level customer service and support software at a fraction of the price. PhaseWare is a completely configurable solution. Start a Free trial
H1: Configurable B2B Customer Support Software For Your Business
H2: Top FeaturesIs it informative enough?
H3: Powerful DashboardsIs it informative enough?

Other Helpful Websites and Services for Phaseware

Internal Pages

/support:
Title

Contact Support | Help Desk & Customer Support Management Software

Description

Support page for current PhaseWare customers. Give us a call, send us an email or use the Self Service Center to get answers to your questions.

H1

Contact PhaseWare Support

H2

Select a contact option below to get in touch with one of our friendly customer support specialists.

/training:
Title

PhaseWare Self-Guided Online Training Process

Description

Self-guided online training process for PhaseWare's customer support software products. Learn how to use our software in minutes. Tracker and SSC.

H1

Training Videos

H2

Use PhaseWare's supplementary self-guided training process to learn the ins-and-outs of PhaseWare Tracker, Admin, and the Self Service Center. Click on one of the ons below to get started:

[censored]

/products:
Title

PhaseWare Products | Help Desk & Customer Support Management Software

Description

Customer service management software for customer support and help desk. Knowledge base, self-service, business rule automation, escalation, alerts.

H1

PhaseWare Tracker Suite

H2

The PhaseWare Tracker Suite works in conjunction to create a fast, secure, and dependable solution to a large number of customer support issues. With PhaseWare at your command, your business will offer legendary support.

/tracker:
Title

PhaseWare Tracker | Incident Management, Complaint Management, SLA Tracking, Time Tracking Software

Description

Tracker: Incident management, 360-degree customer view, SLA and time tracking, knowledge base and ytics. The best customer support software.

[censored]

H1

PhaseWare Tracker

H2

Issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more—Tracker is a complete customer support solution that can be tailored to your specifications. Learn more below about features, implementation options, and the different versions of Tracker that PhaseWare offers.

H3

PhaseWare Cloud

/tracker-beyond:
Title

PhaseWare Tracker Beyond | Web Based Customer Support Solution

Description

Tracker Beyond is the best way to track issues, complaints, and stay up to date with your customer support systems whether in the office or on the go.

H1

Tracker Beyond

H2

Top Features

All the information about phaseware.com was collected from publicly available sources

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