Routethis.com Website Review

sign up below and we'll be in touch to set up a quick discovery call. i am interested in receiving more resources on network diagnostics and technical support submit. routethis helps isps and smart home companies increase agent efficiency, reduce support costs and improve customer satisfaction. we can either integrate into existing mobile apps and some devices or create white-labeled apps for your team. we provide useful network diagnostics to your agents in our easy-to-understand dashboard, highlighting any potential issues. with our diagnostics, your agents can quickly and easily solve the problem, saving time and improving the customer experience. we are thrilled to add routethis to our resource toolbox. now, we no longer need mile long lists of step by step instructions that most users would likely refuse to follow. routethis will give our support personnel the ability to run through all the required troubleshooting tests - and diagnose customer’s wi-fi issues - in record time. routethis has been an invaluable addition to our support team. we've lowered our aht and rma requests drastically since we've started using the platform. this is highly recommended for any tech company with users that need to onboard devices to wifi. krista wojciechowski-yakemonis customer experience manager rachio routethis allows us to gain much more insight into the customer's internal network allowing us to visit a site with much more information going into a service call. in many cases, a problem can be identified remotely saving the need for a truck roll.