Sentrymarketing.com Website Review

Customer Experience Measurement Sentry CXM More About Sentry CXM Customer SurveysCustomer Sentiment helping companies become the best versions of themselves. That’s why we get out of bed in the morning.   Nothing is more exciting than being part of a client’s success and watching their team come together. We’re always on the lookout for new and innovative ways to collect and deliver data to our clients that they use to raise their level of performance. We’re looking for clients who share this Our mystery shopping and customer survey programs gives you the tools you need to measure customer service as well as customer sentiment.  Using a KPI focused approach to creating programs, we identify each client’s Key Performance Indicators to ensure their project is Our design philosophy ensures that each Mystery Shopping and Customer Survey program effectively measures how well your team is executing on your vision.  The result is a toolset that your team can use to focus on improving guest loyalty and increasing profits.. THE TOOLS TO MEASURE CUSTOMER SERVICE AND CUSTOMER SENTIMENT. Sentry Marketing gives you the tools you need to measure customer service and customer sentiment. Sentry CXM, our next-generation mystery shopping program, delivers powerful insight that makes it easy to measure how well your team is executing on your vision. Sentry CSM, our guest experience survey, provides your customers with an easy way to share their experience with you. We transform our evaluator’s observation and experience, as well as your guests’ opinions and feelings, into easy-to-use metrics. This actionable data allows you to identify where your team is performing at the top of its game, as well as where improvements will translate Winning organizations know that the key to growing profits is linked to creating loyal customers. The key to creating loyal customers is to deliver a consistently outstanding guest experience. Mystery shopping is the most effective method of measuring the quality of customer