Simplify360.com Website Review

Enable your customer service team to perform better and increase customer satisfaction. Improve your marketing performance through real-time insights and an*lytics. Monitor the brand across social web and understand your brand perception. Gauge brand marketing performance metrics and derive insightful reports around the buzz and activity on social media. Learn to use data an*lytics to optimize your influencer program. Social CRM is all about using social media and an efficient technology to engage with your customers at their convenience. Simplify360 enables you to delight your customers by responding to customer complaints and queries in real time across platforms and networks. Evolve your business to the next frontier by engaging our technology and drive CRM results. information available at your disposal in the form of case detail forms. like Zendesk, Freshdesk, Salesforce, Seibel, Microsoft Dynamic and so on. A robust dashboard displaying the highlights of your social performance through real time monitoring. Simplify360’s command center will keep you posted on all your CRM activities and your marketing results, allowing you to make well informed business Making sure that people find the right information about you when they search for you on web is what online reputation management helps you achieve. Simplify360’s ORM functionality not just allows you to respond to your customers online but also measure your performance align your social activities and response management activities accordingly. Enhance customer experience with our all-in-one social crm software. Keeping your customers and prospects happy with great service. Simplify360 is one of the leading social customer service platforms. We provide integrated social enterprise solutions for large enterprises from across the industry verticals like Telecom, Retail, Media, FMCG and Internet companies. The platform is also widely used by digital media agencies for social listening, reporting and engagement.