Thankful.ai Website Review

Improve customer satisfaction and dramatically lower costs with world-clas* customer service automation. Thankful is an A.I. Agent that deflects 20-50% of your inbound queries -- the repetitive tasks -- leaving your agents more time to solve difficult and interesting issues. Thankful works directly in your helpdesk and sees tickets as they arrive. Just like your agents, if Thankful knows how to handle a ticket, it begins a conversation where it collects information, looks up customer records, enforces. WE BUILT A.I. TO SOLVE THE TOP 30 ISSUES FOR ECOMMERCE CUSTOMER SERVICE. Thankful works alongside your customer service reps to automate repetitive tasks. Your same team, with Thankful's help, can handle 30% more tickets every day. Thankful helps companies scale without needing to hire as many people and removes stress year-round, especially Thankful integrates into your helpdesk + eCommerce platform in just 15 minutes. Thankful learns in the background, and you provide scripts Thankful will use, just like an agent. We show you Thankful's cost savings for your business based on your tickets. How do you charge? We charge per resolution, so you only pay when Thankful automates a ticket, saving you money completes every step in a script or when Thankful asks the customer a question, and the customer doesn't reply within 7 days. What's a resolution? Thankful considers a ticket resolved when Thankful completes every step in a script or when Thankful asks the customer a question, and the customer doesn't reply within 7 days. What helpdesks does Thankful support? Thankful integrates into Zendesk, Freshdesk, Help Scout, Desk.com and Kustomer. If you're using a different helpdesk, contact us, since we add new helpdesks all the time. What eCommerce platforms does Thankful support? Thankful integrates into Shopify, Magento and Spree. If you're using a different eCommerce What if I don't have a helpdesk? Thankful integrates through helpdesks to automate your tickets. If you don't use a helpdesk, then Thankful's