www.wotabo.com Insights

Kathy J wardrip 2019-11-27 21:38:15

---

I ordered deresses from Watoba I have never see such thin rayon material. They were suppose to send me a return authorization muber within 48 hours and they didn't they sent me this email instead. Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package. Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth. If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline. You can check the return policy here: https://www.wotoba.com/pages/return-and-refund ***Kind reminder: Any addresses on the parcel are not approved as the return address. Returned package without an authorized return address from customer service representatives will not be refunded or exchanged. *** Thanks for your patience! Please don´t hesitate to email us if you have any The website claimed easy returns this does not fall under easy to me. I thought the return would be in the US not have to be shipped back to China. 15% of $53. is like under $8.00 how can that be fair. thanks